You've just had an accident ...
Do you know what to do?

Accident Repair Information

The following information may be of help to you before and after an accident.

1. Take a few minutes to look over your insurance coverage. Understand what is covered, what is not, what are your obligations and what are your rights.

• How much is your deductible (the amount you will need to pay after the repair)?
• Are car rentals covered by your insurance policy?
• Does your policy stipulate that repairs can be done using aftermarket parts (LKQ)?
• If you have a newer car, you may not want anything except Original Equipment Manufactured (OEM) parts.

2. You are not required to get more than one estimate.

3. You can get an estimate before having your car inspected by your insurance company.

4. You may have the repair facility of your choice make the repairs. You are not required to use a shop selected by the claims adjuster; this practice is called insurer steering. However, you are required by your policy to allow your insurance company a reasonable amount of time to inspect the damages prior to repairing the vehicle.

5. Only you, the vehicle owner, can authorize repairs on your vehicle.

6. It is always to your benefit to get the best repair facility to fix your vehicle — not just the lowest estimate.

7. Don't accept payment or claims presented to you by the other driver's insurance company. Deal with your insurance company. They want to keep your business, and you have hired them to look out for your interest. Only accept payment when you are satisfied with the repairs.

8. Triangle Auto Body is ready and able to assist you in any matter pertaining to the repair of your vehicle. We will work closely with you to minimize your inconvenience and maximize your satisfaction.

Survey of North Carolina Collision Repair Shops Picks
for State's Best Auto Insurers
2006 Survey Results from NC Body Shops